WELCOME

Welcome to Equititrust Capital.  We welcome your feedback at anytime.  The following information covers:
Important Notes on Website Information & Use
Complaints Resolution Policy
Privacy Policy

GENERAL DISCLAIMER

In preparing this information, we have used our best endeavours to ensure that the information contained herein is true and accurate, but accept no responsibility and disclaim all liability in respect of any errors, inaccuracies or misstatements contained herein. Parties interested in any of Equititrust Limited’s services and/or products should make their own inquiries to verify the information contained herein.

 

IMPORTANT NOTES

Your use of this website is subject to these important notes, our privacy policy and any other notices or disclosures contained on this website (collectively referred to as “these important notes”). By accessing this website and other websites through links provided on this website, you agree to be subject to these important notes. These important notes apply subject to any express contrary statement on a particular web page or in a particular document.

 

This Website
This website, www.equititrust.com.au, is owned and operated by Equititrust Limited ABN 74 061 383 944 , AFSL No. 230471 . Equititrust Limited and its associated group of companies that include Equititrust Capital, Landsolve and its associates, employees and agents are referred to in these important notes as ‘Equititrust’, or ‘we’ or ‘us’ or ‘our’.

 

Website Links and Third Party Information
We include links and references to other websites for your convenience only. We do not control or endorse these other websites and we are not responsible for any information on any of these other websites. Following a link to and using any of these other websites is entirely at your own risk.

 

This website may provide information that has been written or prepared by people who are not our employees or representatives. Such information is provided for your interest and convenience only. This information will be clearly identified as the product of an independent third party. We are not responsible for the contents or accuracy of any of this information and the opinions expressed in it are not our opinions.

 

General Information Only
The information on this website should be used as general information only. It does not take into account the particular circumstances, investment objectives and needs for investment of any investor; nor does it purport to be comprehensive or constitute investment advice and you should not rely on it as such. You should consult a financial advisor to help you form your own opinion on the information on this website, and on whether the information is suitable for your needs and aims as an investor. You should consult appropriate professional advisers on any legal, stamp duty, taxation and accounting implications of making an investment or applying for a loan.

 

Privacy
We may hold and process personal information obtained about you as a result of your using this website. However, Equititrust is committed to maintaining the privacy of any personal data it holds about you, and does so in accordance with the National Privacy Principles contained in the Privacy Act 1998 (Cth). Please read our privacy policy to understand how your personal information will be treated when you use this website.

 

Product Disclosure Documents (PDS), Information Memorandum (IM) and Offers
The offer to invest in Equititrust or any of our financial products is made in a copy of the current product disclosure statement or other permitted documents for the relevant investment. You should obtain a copy of the current disclosure document for an investment and consider it in the light of your own circumstances before making any investment decision. You can obtain a copy of the PDS, IM or current disclosure document through this website or by contacting us. To make an investment you must complete the application form in or accompanying the current disclosure document for the relevant investment.

 

Australia Only
An investment under any of our current disclosure documents is only available to people receiving the disclosure document in Australia and investment funds must come from an Australian-domiciled bank or financial institution.

 

None of the services or financial products referred to on the website are available to persons resident in any place where such distribution would be contradictory to local law or regulation.

 

The disclosure documents are prepared under Australian law and do not constitute an offer of financial products, an invitation to subscribe for financial products or to enter into any legal agreement of any kind or to exercise any rights in relation to the offering of any financial products, or amount to a solicitation for any business, in any place other than Australia.
Accessing and/or using information relating to countries of which you are not a resident is done entirely at your own risk.

 

Risks of Investment
None of the investments in our financial products or us is a bank deposit. Investors risk losing some or all of their principal investment.
The current disclosure document for an investment sets out more information about the risks of the particular investment.

 

No Guarantee of Investment Performance
Equititrust does not guarantee the performance of any investment nor the repayment of any principal amount invested in any financial product that Equititrust issues or for which it acts as a responsible entity.

 

There is no guarantee that a financial product mentioned on this website will achieve its investment objective. Investment objectives are not intended to be a forecast; they are merely an indication of what the investment aims to achieve over its investment term having regard to the nature of the relevant investment. Investment returns are not guaranteed. There is a risk that an investment in us or any of our financial products may achieve lower than expected returns.

 

Past performance is not necessarily indicative of future performance. Any past performance information on this website is not intended to be a forecast.

 

All performance calculations are net of fees and charges, unless stated otherwise.

 

Copyright and Intellectual Property Rights
Unless expressly stated otherwise, Equititrust is the owner or licensed user of the copyright and all intellectual property rights in this website and any material, design, technology or concept contained in or utilised by this website. All rights are reserved. You may use the information on this website for your own personal reference only. You may reproduce the information on this website in hard copy for your personal use only. Except as permitted under the Copyright Act 1968 (Cth) or applicable laws, this website and any portion of this website may not otherwise be reproduced, adapted, distributed, displayed or transmitted to any other person or incorporated in any way into another document or other material without the express consent of Equititrust.

 

Governing Law
These important notes are governed by and are to be construed in accordance with the laws of Queensland, Australia. You agree to the non-exclusive jurisdiction of the courts of Queensland, Australia and any courts which may hear appeals from those courts in respect of any proceedings concerning these important notes or this website.

Amendments
We reserve the right to change the information provided on or via this website, including these important notes, at any time and without notice. It is recommended that you review the information provided on or via this website, including these important notes, periodically for changes.

 

 

COMPLAINTS RESOLUTION

At Equititrust Capital, we aim to provide our investors with the highest possible level of service. However we recognise that sometimes things may not always go perfectly. To ensure that your concerns can be investigated and resolved quickly and fairly, we have an internal dispute resolution procedure in place. Should you have a specific concern or complaint, please advise us in writing and address it to:

 

The Dispute Resolution Officer
Equititrust Limited
PO Box 8111
Gold Coast Mail Centre
Bundall QLD 9726

 

Financial Ombudsman Service
If you are not fully satisfied with our response and efforts toward resolving your concerns, you may seek further review and assistance from the Financial Ombudsman Service (FOS). FOS provides an independent and free dispute resolution service for consumers. The contact details for FOS are:

 

Tel:           1300 780 808 
Fax:                (03) 9613 6399
Email:            info@fos.org.au
Website:       www.fos.org.au
Mail:              Financial Ombudsman Service
                         GPO Box 3
                         Melbourne  VIC 3001

 

Australian Securities and Investments Commission
You may also contact the Australian Securities and Investments Commission (ASIC) to make a complaint or to obtain further information about your rights.

 

Tel:            1300 300 630 
Email:            infoline@asic.gov.au
Website:       www.asic.gov.au
Mail:              Australian Securities and Investments Commission
                         GPO Box 9827
                         Your Capital City

 

PRIVACY POLICY

Our Commitment

We handle personal information provided by and about people every day. By personal information we mean information or an opinion about a person whose identity is apparent or can reasonably be ascertained. We understand that your privacy is very important to you as it is to us too.

We are bound by, and committed to supporting, the National Privacy Principles (NPPs) set out in the Commonwealth Privacy Act 1998 which governs how private sector organisations handle personal information . The information set out below is largely a summary of our obligations under the NPPs. Our aim is to both support, and ensure that we comply with, the NPPs that form the basis of laws introduced to strengthen privacy protection for the general public.

We believe that this Statement will address any potential concerns you may have about how personal information you provide to us is collected, held, used, corrected, disclosed and transferred. You may request further information from us about the way we manage the personal information we hold.

Collection

In the course of our activities we collect and hold personal information such as details of our investors and borrowers. The main reason we collect that personal information is to: maintain our register of investors;
update our records and;
assess the suitability of applicants for a loan;
and distribute information and details of events of interest.

 

We will only collect personal information from you by lawful and fair means, without being unreasonably intrusive, such as when you complete an application form or questionnaire. Furthermore, we will only collect personal information from you that is necessary for one or more of our functions and activities. At or before the time we collect personal information from you we will take reasonable steps to inform you about why we are collecting that personal information, who else we might disclose that personal information to and what will happen if you do not provide personal information to us. Where reasonable and practicable, we will only collect personal information about you from you.

Wherever it is lawful and practicable, we will give you the option of not identifying yourself or not providing personal information when entering into transactions with us. However, failure to provide full and complete information may mean that we are unable to provide services to you fully and properly. Once we do hold personal information we will take reasonable steps to keep it accurate, complete and up-to-date.

Use and Disclosure

We will only use your personal information for the main purpose we told you it was needed for, except where you consent to us using that personal information for another purpose, where the other purpose is related to the main purpose and you would reasonably expect us to use the personal information for that other purpose, or where it is permitted or required by law, or we reasonably believe it is necessary on health or public safety grounds to use the personal information for another purpose.

In order to fulfill the purposes set out above we may provide access to your personal information to third parties with whom we have a business relationship, for example those who maintain and update our database, who assist with mail-outs and various external service providers including our Auditors and Custodian. You accept that not all recipients of your information may have privacy policies equivalent to ours and you consent to the disclosure of your personal information for those purposes.

 


In relation to direct marketing, where possible we will seek your consent before we use your personal information for this purpose. You may tell us at any time you do not wish to receive any further direct marketing materials and if you do, we will stop sending you such materials.

 

In the event that we propose to sell our business we may disclose your personal information to potential purchasers for the purpose of them conducting due diligence investigations. Any such disclosure will be made in confidence and it will be a condition of that disclosure that no personal information will be used or disclosed by them. In the event that a sale of our business is effected, we may transfer your personal information to the purchaser of the business. As our client you will naturally be advised of any such transfer.

Access and Correction

If you ask, we will tell you what personal information we hold about you, and what we do with it. We will facilitate access to you by allowing an inspection of your personal information in person, or by providing copies or a summary of relevant documents, depending on what is appropriate in the circumstances. If you can show us that the personal information is inaccurate, we will take reasonable steps to correct it. Note that we need not provide access to personal information in several types of situation, for example where a request is frivolous, or where to provide access would pose a threat to health or public safety, unreasonably interfere with another person's privacy, or be a breach of the law. If we refuse access we will advise you of our reasons for doing so.

Security

We will protect personal information from misuse and loss, and destroy or permanently de-identify personal information we no longer need.

Identifiers

We will not adopt as our own any identifiers that you may provide to us such as TFN's, Medicare numbers etc.

Sending Data Overseas

We will not send any personal information about you overseas unless you consent to this, or we reasonably believe that the other country has privacy laws substantially similar to our own, or we provide the information in other circumstances giving like protection.

Complaints Resolution

We are committed to providing members, and other parties whose personal information we hold, a fair and responsible system for the handling of their complaints. If at any time you have any complaints in relation to privacy, please contact our Disputes Resolution Handling Officer. We will seek to address any concerns that you have through our dispute resolution processes, but if you wish to take matters further you may refer your concerns to the Office of the Federal Privacy Commissioner.

Contact Us

If you would like further information about this Statement, or our privacy policy in general please Contact our Compliance Officer on 1800 635 527.

Additional Privacy Information

Further information on privacy in Australia may be obtained by visiting the web site of the Office of the Federal Privacy Commissioner at www.privacy.gov.au